Privacy Policy

Last Updated: January 1, 2024

Important Disclosure

Helping ABA is a provider placement and referral service. We are NOT a licensed ABA therapy provider, medical practice, or healthcare facility. We connect families seeking ABA therapy services with qualified, licensed ABA therapy providers in their area. We do not provide direct ABA therapy services, medical advice, or treatment.

This Privacy Policy describes how Helping ABA ("we," "us," or "our") collects, uses, and protects your personal information when you use our website (helpingaba.com) and our provider placement and referral services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Table of Contents

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and state of residence
  • Service Preferences: Information about the type of ABA therapy services you're seeking
  • Communication: Messages, questions, or feedback you send us
  • Website Usage: Pages visited, time spent on site, and other analytics data

Note: We do not collect or store sensitive medical information, health records, or payment information. Any medical information you provide is shared directly with the ABA therapy providers we connect you with.

2. How We Use Your Information

We use the information we collect to:

  • Provide Services: Connect you with qualified ABA therapy providers in your area
  • Communication: Respond to your inquiries and provide customer support
  • Improve Services: Analyze website usage to enhance user experience
  • Marketing: Send you relevant information about ABA therapy services (with your consent)
  • Legal Compliance: Comply with applicable laws and regulations

3. Information Sharing and Disclosure

We share your information with:

  • ABA Therapy Providers: We share your contact information and service preferences with vetted, licensed ABA therapy providers in your area who can provide the services you're seeking
  • Service Partners: Third-party companies that help us operate our website and provide our services
  • Legal Requirements: When required by law or to protect our rights and safety

Your Privacy is Protected: As a placement service, we share your information with qualified ABA therapy providers to connect you with services. This is how our free service works. We do not sell your information for unrelated marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure servers with access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about what personal data we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights: Contact us at info@helpingaba.com or call (800) 555-ABA1. We will respond to your request within 30 days.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience
  • Provide relevant content and advertisements

You can control cookies through your browser settings and our cookie consent banner.

Third-party Analytics: We use Google Analytics to understand how visitors use our website. This helps us improve our services and provide better user experiences.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address

Nationwide Service
Available in all 50 states

We will respond to your inquiry within 24-48 hours during business days (Monday-Friday, 9 AM - 6 PM EST).

This Privacy Policy was last updated on January 1, 2024. By using our services, you acknowledge that you have read and understood this Privacy Policy.